My name is Jay Maloney and I founded PatriotTek in 1999 on the belief that the IT experience needed a system upgrade. Over the past 20 years, we are proud to have partnered with a wide range of clients across Ohio from accounting firms and advertising agencies to nonprofits. Our clients are often those who have had lackluster IT experiences and need an extension of their internal team on whom they can trust and rely.
The following four principles are core to our approach and empower our clients to rest assured we have their backs both online and offline.
- Evolving Expertise: The IT landscape is changing faster than ever. Building upon our depth of experience, we are committed to continually growing our knowledge base. This allows us to be the best resource to you and your team, ensuring you have access to the right IT solutions for your needs.
- Transparency: We keep you informed and alert you to opportunities to improve your systems, processes and technology as needs evolve. If we are not knowledgeable of a specific application we will be transparent as we grow our knowledge to support you.
- Priority: Our clients often hear from us daily, especially as we begin work together. After our initial onboarding, you can expect to hear from daily, weekly and as often as your needs require. We try to make each of our clients feel as if they are our only client.
- Superior Service: We hold ourselves accountable for delivering on our promises to serve each client with integrity. We meet our customers where they are and help them grow from there.
We are here to help, so send us a message or give us a call and we’ll work together to create a customized superior service plan for your IT needs.